In another year that was disrupted by the global pandemic, we should not underestimate the mental health pressures that living in the pandemic environment has brought to bear. Port Waratah’s multi-pronged approach to leadership and culture have significantly contributed to their success in navigating the pandemic – a clear strategy, goals supported by projects over multiple years with a commitment to values, underpins their approach.

Port Waratah was recognised at the NSW Women in Mining Awards for Excellence in Diversity Programmes and Performance last year. This is a reflection of the inclusive environment making all people feel welcome, supported and valued.

I encourage you to engage with us on our sustainability performance and our global role in exporting Hunter Valley coal.


Our Sustainability Report is the flagship tool through which Port Waratah transparently communicates performance with stakeholders. In 2021, we increased the emphasis on our goals, targets and performance across our five drivers for success.

We have continued to build on our commitment to our values of excellence, progress, caring and integrity, and just how strongly this contributes to achieving our operational, social and environmental objectives. This year we are celebrating a year without any reportable environmental incidents, a first for us.

Our service delivery performance in 2021 was strong. Port Waratah terminals loaded 111.3 million tonnes into a record number of 1,279 vessels for export. This marks the tenth year of more than 100 million tonnes per annum of coal exports, the second highest year on record.

Being a sustainable business

Port Waratah Coal Services Limited is an unlisted public company with headquarters in Kooragang NSW, Australia. We have been operating since 1976, delivering an efficient, high-quality and reliable service to local coal producers. Port Waratah plays a vital role in the Hunter Valley Coal Chain, enabling our customers to reach a global market. We stockpile, blend and load coal for export in the Port of Newcastle, and own and manage export terminals at Kooragang and Carrington, both of which operate 24/7. The terminals have a combined annual capacity of 145 million tonnes (Mt).

We build strong relationships and work cooperatively with our people, our customers and our community, continuously improving our performance and contributing to a more sustainable society.


Through our active engagement with our stakeholders we recognise that each of them has differing interests and expectations in the way we conduct our business. Materiality is essential for quality sustainability reporting, and ensures we provide timely and transparent information on issues most important to our stakeholders.

In 2020, we comprehensively reviewed are material issues through active engagement with our stakeholders and research. Our materiality matrix demonstrates critical sustainability and business issues in terms of the potential impacts on Port Waratah and the level of  interest our stakeholders have regarding those issues.

How we manage our impacts and contribute to the SDGs

There is strong alignment between our business drivers and the interests of our key stakeholders. Our business drivers, launched in 2013 are firmly embedded into the business and form the foundation that sets our objectives, the way we approach managing our impacts, and set goals describing where we strive to be – a sustainability lens is applied to everything we do.

Port Waratah committed to contributing to the achievement of the UN Sustainable Development Goals (SDGs) in 2016. We address the challenges and targets in the context of our own business and operational environment. We do this by integrating sustainability into our business as usual and by implementing specific strategies, systems, programmes and initiatives.

Reports and GRI Standards

Our Sustainability and Sustainable Development Reports describe our management approach to sustainability and our performance for each calendar year, structured around our five key business drivers. We prepare our Sustainable Development Reports in accordance with the Global Reporting Initiative’s (GRI) Standard Disclosures from the GRI Sustainability Reporting Guidelines. All Standard Disclosures that have been met in each report are described in the GRI Content Index for the corresponding year.