Pioneering through Partnership

Sustainability Report 2023

Responsibly managing environmental, social and governance aspects has always been part of the way we do things – it just makes good business sense. It ensures we create value for our stakeholders both today and into the longer term. Being a sustainable business enables us to live our values and deliver on our purpose, to deliver a high-quality, cost-effective service to our customers and meet stakeholder expectations over time.

Our
Key Drivers

LICENCE  TO OPERATE COAL CHAIN EFFECTIVE ORGANISATION HEALTH AND SAFETY OPERATIONAL DELIVERY

Health and Safety

Our performance must reflect that we hold the health and safety of people in our business as an overriding value.

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Key Achievements

  • Achieved a low all-injury frequency rate of 1.88 per 1,000,000 hours worked.
  • Increased participation in our Peer Support Network to 66 members, now 20% of employees.

Licence To Operate

Our environmental performance and our engagement with stakeholders will support being granted ongoing and, if required new Licences To Operate.

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Key Achievements

  • Achieved our highest recorded annual landfill diversion rate of 95.3%.
  • Increased the Community Investment and Partnership Programme to $850,000 and introduced Partnerships for Reconciliation priority area.

Effective Organisation

Our culture encourages and rewards employee alignment and engagement. Our systems support efficient and effective leadership, robust governance and excellence in operational delivery.

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Key Achievements

  • Sustained early career development with 29 graduates, scholarships, apprentices and trainees.
  • Female employees increased by 7 to 56, representing 16.9% of employees compared to 15.4% last year.

Operational Delivery

We deliver the services our customers expect and we care for our assets so that we can do so reliably on an ongoing basis at the lowest sustainable coal handling charge. We have efficient and robust governance and commercial processes.

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Key Achievements

  • Achieved 95.5Mt of coal loaded onto 1,097 vessels.
  • Delivered project and maintenance work at a total investment of $57 million.

Coal Chain

We engage proactively and positively with end users, customers and other service providers in the interest of maximising coal chain performance while securing our commercial model. We understand our development opportunities and are positioned to be able to pursue them when required.

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Key Achievements

  • Achieved second-lowest annual vessel turnaround time of 2.8 days.
  • Achieved lowest number train cancellation in the last five years, 12.5 trains (0.1%).